Mac app crashes every time I open it

Editor and Design
#1

I was able to download and run the Mac app on Monterey. I looked at a few examples and then tried to click on the Marketing example. It immediately crashed. And now it crashes whenever I try to launch it.

Any tips?

#2

Hey @EllieRider,

Hmm, I think you should try reinstalling Judo, by deleting Judo from Applications, and then reinstalling it from the App Store.

Let me know if this fixes things and/or if it occurs again.

I’ll submit a ticket to investigate the crash caused by the Marketing experience, but could you kindly provide your Mac model & Operating System version?

Thanks,
-Kevin

#3

Hi! This morning I was able to delete ~/Library/Containers/app.judo.Judo and then the app launched without crashing.

Mac Studio / Monterey 12.4

#4

Ok great to hear you’re up and running, I’ll submit this additional info.

Thanks,
-Kevin

#5

The Marketing Offer demo will also crash for me (and crash upon app launches after that), Judo 1.10 + Monterey 12.4 … if you would like to see the entire error stack/trace let me know.

#6

Hey @jonbaer, ok thanks yeah we’re aware of this experience causing some crashing we’re going to resolve this asap.